The sandwich generation isn’t just a social problem; it’s an innovation problem, too. At some point in our lives, many of us become filling for the so-called sandwich—caring for our own children and our aging parents at the same time. Or we experience transition, in our jobs, relationships, or health, and need to live with family or friends to bridge the gap. This need for multigenerational housing is in direct opposition to our current priority building single-family, nuclear homes in the U.S. Here’s why one writer believes that needs to change, and why it’s an untapped opportunity for the construction and design industries.
Elevating your Customer Experience
The experience you create for your customers is now more important than the products you supply. It’s critical to understand your customers' triggers and then map out and continually improve your knowledge and the experience you’re creating.