the mash

Taking risks is hard. It’s even harder when you’re comfortable. It’s why companies with the biggest share of the market so often fail to exercise true market leadership. At one time, they must have been consciously seeking to advance the market by aggressively taking advantage of unusual, growth-oriented opportunities. Otherwise, they wouldn’t have become so large. So, what caused them to alter their mindset and actions? Learn more about “the leader’s trap” and how to avoid it.

When the city of Mason approached the Challenger Baseball League about building an adaptive field, Jen Christmas was all in. Not only did she co-lead a $2.5 million capital campaign—she discovered the game-changing power of having the right people ask the right questions. It leads to adaptive construction that does more than comply with laws; it brings together a community of people in ways that weren’t possible before.

True innovation isn’t just about being new or different. Anyone can develop and introduce a new product. The bigger challenge is, is it relevant enough that someone will actually buy it? Discover Interrupt founder Bill Rossiter's definition of innovation and read his argument for why companies that aim to outperform the competition must dig deeper.

2020 felt a little bit like the plot of Groundhog’s Day – from dealing with the pandemic to being at home more often, it’s taken a toll on all of us. Here at Interrupt, we believe that if you stay true to your core values and create experiences that keep your customers coming back to you time and time again, the upcoming months should be smooth sailing. Read on to hear from our team about what they might’ve done differently last year if they had the knowledge and insights they do now.

Manufacturers cannot approach their sales process with a one-size-fits-all strategy. Especially when selling to architects. Knowing the roles and responsibilities inside the firm provides insight that helps manufacturers know exactly what these professionals need.

Smart home products are everywhere. If your lights aren’t controlled by a simple Alexa request, are you even living? In reality, home automation is on a steep incline. By 2025, the industry is expected to grow by at least $25B. And with big players like Google, Amazon, and Facebook digging their heels in, it’s important to pay attention—especially if you build or sell materials for the home.

Are you investing in digital resources? How much are you paying attention to your customer experience (CX)? If you impress at every touchpoint—digital, in-person and beyond—you can weather virtually any storm. Discover more now.

2017 International Roofing Expo (IRE) took place in Las Vegas, NV from March 1 to 3.

We had the opportunity to attend the Hanley Wood “Builder Connections” conference in Dallas recently. It’s a great concept.

Walking the 1.2 miles back to my hotel from the 2016 Greenbuild Show, I found myself conversing with two attendees along the way.

This is not your father’s (or mother’s) Remodeling Show.

It’s just what you needed, another appointment with a supplier rep who wants to stop in next week for a visit.

Very few building material companies have a strong, structured approach to selling architects.

Many companies that sell to dealers as part of their distribution channel take a short-sighted approach.

If you want to sell more products that require an experienced installer, you need to sell contractors.

When major decisions must be made, individuals tend to seek advice from those with vast experience.